Privacy Policy

Last Updated: [Insert Date]

At Wig Specialty Shop (“we,” “us,” or “our”), we understand that your privacy is as important as finding the perfect wig that makes you feel confident and beautiful. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wiggoods.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our premium wig products and exceptional service:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Order Details: Wig preferences, purchase history, and customization requests to better serve your needs.
• Technical Data: IP address, browser type, device information, and browsing behavior to improve our website experience.
• Communication Records: Correspondence when you contact our customer service team.

2. How We Use Your Information

Your information helps us create a seamless shopping experience:

• Process your orders and deliver your premium wigs worldwide (excluding some Asian and remote areas)
• Provide personalized recommendations based on your wig preferences (heat styleable, lace front, petite cap, etc.)
• Improve our website and product offerings to better serve our diverse clientele (men, women, and all wig enthusiasts)
• Communicate about orders, promotions, and wig care tips
• Prevent fraud and ensure transaction security with our PCI-compliant payment system

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your security is our priority, just as we prioritize the quality of our synthetic and human hair wigs:

• All data is stored on secure servers with industry-standard protections
• We implement 256-bit SSL encryption for all data transmissions
• Payment details are processed through PCI-compliant systems – we never store full credit card information
• Regular security audits to maintain our high protection standards

5. Your Rights and Choices

You have control over your information, just as you have control over your perfect wig style:

• Access & Correction: Review and update your account information through our website
• Marketing Preferences: Opt-out of promotional emails at any time
• Data Deletion: Request deletion of your personal data, subject to legal requirements
• Cookie Settings: Manage cookies through your browser settings (see Section 6)

6. Cookies and Tracking Technologies

Like the perfect lace front wig, our website uses subtle technologies to enhance your experience:

• Essential Cookies: Necessary for secure checkout and account functionality
• Performance Cookies: Help us improve our website based on usage patterns
• Marketing Cookies: Allow us to show relevant wig product recommendations

You can control cookies through your browser settings, but some features may not function properly without them.

7. International Data Transfers

As we serve customers globally (excluding some regions), your data may be transferred to and processed in the United States, where we maintain our operations at 4296 Sugarfoot Lane, Raleigh, US 58564. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our wig collection grows and evolves. The “Last Updated” date at the top indicates when changes were made.